ABOUT US
Who WE Are
Inception
PrimeX founded in 2022 to serve SMEs and entrepreneurs within Kuwait and the Gulf region by realigning the dynamic shift in E-commerce businesses and AI tools.
Experience
PrimeX team possesses decades of cumulative experience in supply chain management, fulfillment, first & last mile and logistic.
Substainable Growth
Sustained with a large scope of ongoing research and development, PrimeX is firmly equipped to deliver on its promises to all clients & stakeholders.
PrimeX aims to shape up ‘Fulfillment and Last Mile’ services to provide a truly incredible online shopping experience. By extending our partnerships through a variety of services that streamline retailers’ fulfillments & full mile, PrimeX strives to overwhelm all stakeholders with boundless value and satisfaction
PrimeX simplifies retailers’ operations and optimize services with a team that carry decades of global experience in Supply Chain Management, Fulfillment and Full mile.
Supported by leading technology, vast industry experience and market requirements PrimeX is firmly equipped to deliver on its promise.
VISION
To be your prime partner for fulfilment and full mile
MISSION
To deliver promises on time, every time with a smile
VALUES
SUSTAINABILITY
Sustainability is a part of every decision within PrimeX to ensure a better future for the coming generations
INTEGRITY
An intangible asset of PrimeX that we prioritize and adopted as our slogan “Promise Delivered”.
FLEXIBILITY
Widely claimed rarely implemented, a promise to our partners that PrimeX will meet their requirements to optimize the services and fortify the partnership
PRIMEX Fulfillment Center
PrimeX fulfillment center is a facility utilized by companies to store, manage and distribute their products to customers. The principles of a fulfillment center are focused around efficiency, accuracy, and speed. Here are some of the key principles that we follow
By following these principles, we ensure that our operations run efficiently and effectively, providing customers with a positive experience and helping businesses to grow and succeed.
LAST MILE DELIVERY
The process of transporting goods or products from one location to another, typically from a seller to a buyer. In the world of e-commerce, delivery plays a crucial role in the customer experience. Customers expect fast, reliable, and affordable delivery options, and businesses need to be able to meet these expectations in order to remain competitive. PrimeX provides the edge by implementing key factors that influence delivery
Customers expect fast delivery times, So PrimeX has multiple options as Boutique, Express, Same Day, Next Day, Scheduled and Reverse delivery options
Customers expect their products to arrive on time and in good condition, therefore PrimeX drivers are trained and dedication towards strong quality control processes in place
Overall, delivery is a critical aspect of the customer experience and a key factor in the success of businesses that sell products online
